At Tura we take pride in providing the ultimate in service. All of our customer service
personnel receive extensive product training and are committed to providing outstanding service.
We make sure they have all of the tools necessary to answer your questions or resolve any
difficulties as fast as possible, starting with caller ID so your account information appears
on their monitor when they answer your call. They also have package tracking and your entire
order history on their desktops, frame boards of all of our models in the department and access
to a product specialist at all times. As a team we strive to exceed your expectations and want
to know if we don't.
In today’s busy optical dispensaries eyecare professionals are stretched for time. Tura
keeps its exclusive sales force streamlined to meet your needs. Our 100 plus, full service marketing consultant’s service your area, no matter where
it falls on the map - covering all of North America and Canada. Marketing Consultants can help
you manage your frame boards, aid you with product exchanges, give an ABO certified
presentation for continuing education credit, assist with style shows and merchandise your office.