Consumer FAQ
I have no connection to the eyewear industry, can I order frames from tura.com?
Unfortunately, at this time, Tura.com does not take orders online, however visit our store locator to find a retailer closest to you.
I found an error on the site, who can I contact?
How can I find a location closest to me?
Visit our store locator under “Menu – Where to buy” to find a retailer closest to you.
I own a fashion boutique. How do I purchase your sun wear for resale in my store?
Contact customer service at 1.800.242.8872.
What if I have a defective frame? Who do I contact?
Contact customer service at 1.800.242.8872.
My optical shop is not helping me. Who do I contact?
Contact customer service at 1.800.242.8872.
Are there any careers available at Tura?
Check out our “careers” section in the footer menu of our site.
I am an eye care professional but do not have an account. How do I create Tura account?
Please contact Customer Service at 1.800.242.8872.